Bridgestone NZ Ltd
  • 31-Aug-2017 to 30-Oct-2017 (IDLE)
  • Whangarei, NTL, NZL
  • Salary
  • Full Time

Career prospects, staff buying privileges


Here is what you will be doing:

• Monitor and contribute to technical work performed on site. The Support Manager should be available to assist and provide technical advice in the workshop as and when required.
• Assist staff to develop and maintain strong relationships with Bridgestone / Firestone customers and staff.
• Have completed Company training modules and be capable of delivering correct customer service standards and telephone techniques.
• Assist with staff development and learning of technical knowledge and experience for the execution of the sales and service process.
• Ensure all staff operate in an effective and efficient manner to maintain acceptable profit margins on Bridgestone / Firestone products and service.
• Undertake regular stock checks and assist in the control of new and used stock.
• Ensure all staff complete work following safe practices and procedures so as to ensure the safety all employees, customers and site visitors.
• Ensure all Company equipment, work areas and vehicles are safe, operational, well-presented and maintained to a clean and tidy standard.
• Ensure personal presentation and grooming of all staff is maintained in accordance with the Bridgestone New Zealand Ltd retail standards as set by the Company from time to time.
• Resolve issues arising from customer inquiries.
• Monitor and assist employees to complete Bridgestone NZ Limited training modules.
• Acquire on an ongoing basis, the knowledge to provide customers and staff with appropriate and current technical and product advice.
• Complete banking, sales documentation, reconciliation and credit control functions in an accurate and timely manner (where required).
• Assume responsibility for the store in the absence of the Store Manager.
• Immediately report any breaches of policy, procedure or good practice to the Store Manager.
• Any other administrative or technical duties as specified by the Store Manager from time to time.

Health & Safety

• Ensure the workshop and all working, service bay areas and vehicles are kept clean, clutter free and tidy at all times. • Ensure all employees wear correct personal protective safety equipment (PPE) when operating machinery and using manual working tools.
• Understand and be familiar with Bridgestone Health & Safety Manuals in order to understand Company requirements and recognize what hazards are applicable to the role and working area.
• Inform Store Manager of any potential hazards and any machinery or tools requiring servicing or repair.
• Exercise continuous workplace safety awareness and obligations to work in a safe manner by learning to identify, eliminate, isolate or minimize potential workplace hazards that may cause injury either to employees or to any customers.
• Assist in the co-ordination of Health and Safety and compliance programmes
• Report and document any site incident, accident or near miss events to reduce the risk of then recurring.

Bridgestone NZ Ltd
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